Should you wish to return your item, please note that we will only accept return items which are unused and in original packaging and within 14 days of purchase. Products will be collected by our courier at your expense and refunds will only be applied once the item has been checked by our team and deemed resalable. Please note all courier fees are non-refundable.
Our Team will happily assist you if you ordered the wrong product size or colour. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. It must be exchanged within 30 days of purchasing or receiving your online order. Please note all courier fees are non-refundable. Customers exchanging goods are to cover the cost of the return courier, as well as the courier cost of the new product.
In the case of manufacturing defaults, returns will be accepted for 3 months from the date of invoice. Wear and tear, excessive weight, and misuse related damages will not be accepted for return. Please reach out to our team on firstname.lastname@example.org if you have any issues with your products.