How long does delivery take?

Website orders are processed within 24hrs and deliveries take between 3-5 business days. Delivery periods are only regarded as having commenced when we receive confirmation of payment. Please note that orders paid via EFT will only be dispatched once payment reflects, which can take up to 3 business days.

How long does delivery take?2022-07-08T15:35:51+02:00

Will I pay for delivery?

Yes, the delivery fee will be added during the online checkout process. Cape Town delivery fee is R130.00 per item ordered (excluding Woof Seat Clips) when these are added to your Woof Seat order). All other areas are charged at a national courier rate of R265.00 per item (also excluding Woof Seat Clips when these are added to your Woof Seat order).

Will I pay for delivery?2023-05-08T14:48:46+02:00

Do you deliver anywhere in South Africa?

Yes, our couriers (The Courier Guy) will deliver straight to any door in South Africa. Deliveries take place during business hours i.e. there are no deliveries over weekends or on public holidays. Please take this into consideration when selecting your delivery address.

Do you deliver anywhere in South Africa?2018-07-30T08:42:18+02:00

Can I track my order?

Of course you can, we will notify you as soon as your order is dispatched and provide you with a waybill number which you can use to track the delivery progress of your order on our courier’s website

Track your order – https://portal.thecourierguy.co.za/track

Can I track my order?2022-07-08T15:02:53+02:00

What if I’m not available when the courier delivers?

If nobody is present at the address at the time of delivery, our courier will on the second attempt of delivery leave a note (in the letterbox if a residential address) to indicate that there was an attempted delivery. During your checkout process on this website, you will see a special field where you can specify whether you have a preferred time (morning or afternoon) for delivery and we will try our best to get our couriers to deliver within this time frame. We can also ask the couriers to call you prior delivery to arrange a time and date that best suits you. Please be as specific as possible when completing this part of the checkout process.

What if I’m not available when the courier delivers?2018-01-26T16:53:50+02:00

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